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Starjay / Support

Last updated October 17, 2026

Contact support

Contact us any time at support@starjay.com, for support or to provide feedback. We read every email.

What to include

  • Your Starjay account email.
  • The site’s name, URL, or ID, if it’s about one site.
  • For an error, roughly when it happened and your time zone.
  • The steps that cause the problem and the exact error text. A screenshot helps.
  • Whether publishing, billing, a custom domain, or lost data is involved.